About Us
We’re all about great coffee, fresh food, and creating a space where everyone feels welcome. Located in Neston and Parkgate, we’re proud to be an independent business that’s deeply rooted in the community.
Our focus is simple: quality, consistency, and care. From the first pour of coffee in the morning to the last slice of pizza at night, everything we do is about delivering a great experience.
In the daytime, we serve freshly brewed coffee alongside homemade bagels, pastries, and cakes—baked daily by our talented team at the Elephant Bakehouse. As the day winds down, the vibe changes, and we bring out our NYC-style pizzas, draught beers, wines, and cocktails, creating a relaxed atmosphere for evenings with friends or family.
Our coffee is roasted in-house at Elephant Roastery, with beans sustainably sourced to achieve a smooth, chocolatey flavor with hints of vanilla and nuts—balanced, approachable, and full of character. It’s the kind of coffee that doesn’t just wake you up but leaves an impression.
We’ve always believed that a good business serves more than just its customers—it serves its community. Whether it’s a casual chat at the counter or hosting local events, we aim to be a place where people feel at home.
We also care about the bigger picture. That’s why we’ve embraced sustainable practices wherever we can, from using recyclable materials to sourcing our ingredients responsibly.
We opened our first shop in 2012 in the heart of Neston, transforming an old greengrocers into a vibrant coffee spot. Back then, speciality coffee was a rarity in the area, but we saw an opportunity to bring something new—a focus on quality, craft, and community that still drives us today.
In 2014, after the success of our first shop, we built on everything we’d learned and opened our second location on the iconic Parkgate Parade. This new space brought our vision to life in a bigger way, with the addition of evening hours—offering great coffee, food, and drinks in a stunning setting.
Also in 2014, we took a big step forward by investing in our own bakehouse, driven by our commitment to freshness and quality. This allowed us to bake everything daily, ensuring that every bagel, cake, and pastry served in our shops is made from scratch with care and passion.
In 2015, we introduced our now-signature NYC-style pizzas to the evening menu, bringing a new dimension to what Elephant could offer. Freshly made and served alongside craft beers, wines, and cocktails, our evenings became the perfect place to relax, share great food, and enjoy the buzz of something different.
In 2016, we opened Elephant Bank, our independent pizzeria right in the heart of Neston. Housed in a beautifully restored former bank building, it became the ultimate destination for our freshly made NYC-style pizzas, craft drinks, and a relaxed dining experience. It was a natural evolution of everything we’d built so far—delicious food, a welcoming atmosphere, and a love for bringing people together.
All of this kept us busy, but in 2020, when COVID-19 turned the world upside down, we doubled down on our operations. Adapting quickly to the challenges, we focused on refining our processes, supporting our community, and finding new ways to serve our customers while staying true to what makes Elephant special.
Unfortunately, the lasting changes in habits and challenges brought on by COVID-19 meant that Elephant Bank could no longer thrive in the way we had hoped. In 2023, with heavy hearts, we made the difficult decision to close its doors. While it marked the end of a chapter, we remain incredibly proud of what Elephant Bank achieved and the memories it created for so many.
Just a month later, in 2023, we took a bold step forward by moving from our first shop in Neston to a much larger space just up the road. With this fresh start, we doubled down on what Elephant was always meant to be: a place for great coffee, great food, and great vibes. The move also gave us the chance to take everything we’d learned from Elephant Parkgate and bring it to life in Neston, opening our doors in the evenings for the first time.
A month later, we took our coffee game to the next level by investing heavily in our own roastery. This step allowed us to take complete control of every aspect of our coffee—sourcing the best beans, perfecting the roast, and ensuring every cup we brew, serve, and sell meets our exacting standards. It’s a reflection of our dedication to quality and our passion for delivering exceptional coffee, every single time.
In 2024, we doubled down on our pizza operation, making a serious investment in state-of-the-art equipment and a brand-new pizza kitchen. This upgrade has taken our pizzas to the next level, giving us the space and tools to do so much more. From perfecting our signature NYC-style pizzas to exploring new ideas, it’s all about delivering the best possible experience for our customers.
All of this is keeping us pretty busy, but we’re just getting started. With big plans on the horizon, we’re always looking for new ways to grow, improve, and bring something special to the table. Keep an eye on our story—there’s so much more to come, and we can’t wait to share it with you.